QUICK ASSESSMENT
How mature is your use of AI in Customer Engagement
A Celerity AI Maturity Self Assessment
Teams continue to add AI capabilities that can help marketers create content, predict customer behavior, personalize experiences, optimize engagement, and automate decisions. Use this assessment to understand where your organization is today, and where there may be opportunities to get more from AI for customer engagement.
Takes 3 mins to complete
24 simple questions
Instant result
HOW IT WORKS
Your Braze AI maturity in four simple steps
01
Answer 24 questions
Evaluate your current use of AI across six key areas.
02
Calculate your maturity
Your responses are scored across a simple 1–4 maturity scale.
03
Unlock your results
Enter your name and work email to access your maturity score and recommendations.
04
Get your next steps
See your maturity stage and where your Braze AI program can improve next.
Start you Assessment Now!
SECTION 1 OF 6
17%
AI Awareness & Utilization
Score each statement from 1–4 based on where your organization is today.
1. We understand which AI capabilities are available within our current Braze licensing/entitlements.
2. We know which AI capabilities we're actively using versus those that remain unused.
3. Our marketing and technical teams understand where AI can improve existing processes and customer experiences.
4. We regularly evaluate newly released AI capabilities and determine whether they have value for us.
Please answer all 4 questions before continuing.